16 Days of Activism Against Gender-Based Violence

Today kicks off 16 Days of Activism against Gender-Based Violence, a campaign to educate citizens and lawmakers alike about gender-based violence, human rights, and “the intersections of political, economic, and social realities.”

The uncommon timespan is no accident. Beginning on November 25 (the International Day for the Elimination of Violence Against Women), and ending on December 10 (International Human Rights Day), the 16 Days campaign delivers gender equality to the doorstep of human rights – one inextricable from the other.

With thousands of organizations around the world participating in activities, sharing resources, and calling for change, the 16 Days campaign founds a sustained conversation about gender-based violence and human rights.

How are you joining in 16 Days?

Get the newly updated “Guidelines for Integrating Gender-Based Violence Interventions in Humanitarian Action.” Explore the resources and community action supported by the Center for Women’s Global Leadership and UN Women.

Take an online course from UNFPA on managing gender-based violence programs in emergencies. And LINGOs members, the following courses are available to you through the LINGOs Learning Platform:

Course Title LINGOs Learning Platform Course Code
Inter-Agency Standing Committee – Different Needs – Equal Opportunities (Gender Equality in Programming) IASC-IASC-GenderEquality
InterAction – Managing Sexual Exploitation and Abuse Investigations IA00-managing-SEA
InterAction – SEA101: Introduction to Sexual Exploitation and Abuse IA00-SEA101
InterAction – SEA201: Mainstreaming of Sexual Exploitation and Abuse IA00-SEA201
Headington Institute – Coping with Traumatic Stress (EN) HI00-traumaticstress-EN-HI
Headington Institute – Coping with Traumatic Stress (ES) HI00-traumaticstress-SP-HI
Headington Institute – Coping with Traumatic Stress (FR) HI00-traumaticstress-FR-HI
Headington Institute – Coping with Traumatic Stress (PT) HI00-traumaticstress-PT-HI


LINGOs: A new look, a new site

10-years ago LINGOs began as a consortium of international NGOs working to reduce poverty and alleviate suffering in the developing world.  LINGOs members joined together to share ideas and participate in world-class learning opportunities provided by individuals volunteers, corporations and learning institutions.  By leveraging the exceptional products and services that have been either donated  or provided at significantly reduced costs to our members, LINGOs has been able to help those doing good….do it better.

Over the past few years LINGOs has expanded its offerings to members and other NGOs through Project Services and Last Mile Learning.  Both of these program units are rapidly gaining momentum as the demand for their trainings, courses and services increase.

Today, LINGOs is so much more than what we started with back in 2004.  We have – and continue to – evolve to reach more and more relief and development organizations and volunteers even in the most remote areas of the world.

This year as we celebrate our 10-year anniversary we are launching new initiatives for our organization, our members and our community.  Included in these initiatives is new branding for LINGOs and its three program units together with the introduction of new websites.

Logos & Websites

We started with one logo: LINGOs.  The familiar star burst logo, with its arm stretching across the world encompassed our entire organization.  Today, we officially introduce the new LINGOs logo together with the logos for our three program units.

The LINGOs website has served us well over the years – and today we are very excited to launch our new site(s) with an updated look and feel; easy navigation, and add user-friendly tools.

2014-04 New LINGOs Logo with Tagline - CLEAR 744x200

The LINGOs logo has maintained the same look and feel of our original logo, but we’ve updated the colors and added a new tag line.  Our updated website now reflects the more comprehensive programming LINGOs offers. You will find the updated LINGOs landing page at the same address:  http://www.lingos.org.  This site has an “updates” section, where you can read news from LINGOs, including the recent announcement of Chris Proulx as our next CEO.   From the LINGOs.Org website you can access the  three program area websites or you may visit them individually.

2014-04 New Membership Logo - CLEAR 669x200Membership’s logo represents community coming together to build capacity, knowledge and skill.  The new membership site, http://www.membership.lingos.org is the outward facing site for membership. This is a helpful site for those interested in learning more about the LINGOs membership consortium. For now, Members can find detailed information about member benefits and resources on the long serving member Sharepoint site http://ngolearning.org.

2014-04 New Project Services Logo - CLEAR 774x200Project Services logo represents LINGOs helping development professionals work together more effectively in the management of projects.  http://www.projectservices.lingos.org. This new site highlights the many resources our team offers for organizations seeking to build capacity to deliver their projects and programs better. The site includes communities of learning and links to open and closed project management courses.

2014-04 New Last Mile Learning - CLEAR 780x200Last Mile Learning’s logo, which debuted with the launch of the Last Mile Learning site a year ago continues to accurately represent its objective to bring learning to the people on the ground in the most remote and hard to reach areas of the world.  http://www.lastmilelearning.org.
All four logos will be utilized in our communications so you can readily identify its origin.

2014 is turning out to be a banner year for LINGOs and we invite you to keep an eye out for more exciting news as the year progresses!



LINGOs Board of Directors names Chris Proulx as next CEO

Guest Post by Alison N Smith

Chairperson of the LINGOs Board of Directors and CEO of InsideNGO

Chris_ProulxIt is with great pleasure I announce the appointment of Chris Proulx as the next President and Chief Executive Officer of LINGOs. Chris comes to us from eCornell where he has served as the CEO for the past nine years and where he has achieved remarkable growth, created awarding winning products and earned the respect and admiration of colleagues in academia, the development sector and the learning industry. We are excited that Chris has chosen LINGOs as the next chapter in his distinguished career. He will succeed Eric Berg, LINGOs co-founder, by the end of this year.

Since Eric’s announcement of his intention to retire, the LINGOs Board has been working to secure the next generation of leadership that will build on the foundation he created and ultimately achieve the founding vision of providing world class learning to anyone who is working to improve lives in the developing world. The search has included leaders in the international development sector, the learning industry, academia and technology and has led us to Chris who has experience and success in all four areas. As a current LINGOs partner at eCornell, Chris brings familiarity and demonstrated commitment to the mission of LINGOs. He has served as a consultant, learning professional, entrepreneur and corporate leader and has demonstrated energy, skill, passion and results in each capacity.

Over the next several weeks we will be introducing you to Chris through blogs, webinars and other activities where you will get a chance to learn more about his experience, ideas and vision. On a personal level, Chris is married and lives with his wife, Varya, and daughter, Aliza, in Ithaca, New York where he was elected to the Common Council and where he has been seen seriously running the trails in the hills outside town.

Eric remains LINGOs CEO until Chris comes on board later this year. Please join me in congratulating and welcoming Chris Proulx.


Alison N. Smith

Chairperson, LINGOs Board of Directors

CEO, InsideNGO (a Supporting Member of LINGOs)

LMS Administrators Community Shaping Up

Blog Post by Joey Watkins, LINGOs LMS Administrator and IT Support

Happy 2012! Many of us make resolutions… to get in shape or make changes to be better in the coming year. LINGOs is no exception. We are putting into action some of what we learned at our 2011 member meeting from Tom Kuhlmann’s super presentation on the power of growing a shared practice community.

If you haven’t had a chance to look yet, January 1 brought a few changes to LINGOs Support and the LMS Administrators Community area of our member site. While it’s still a sharepoint site, you’ll see that we’ve reorganized to make it easier for you to find the answers to your questions. We’d like for the LMS Administrator Community to become your first stop when you have questions or experience issues with your LMS portal.  Over time, we’ll expand and beautify the site as members identify and share new issues and questions with LINGOs Support.  You can access the new site at http://ngolearning.org/learningtools/intralearnlms/lmsadmin/default.aspx

But the website is only part of the community. We’re working hard to strengthen and build the community and enable all of us to learn from each other. We’ve initiated a series of Quarterly LMS Administrators Community Q&A virtual sessions.  The first one was January 10, 2012. With about a quarter of LINGOs member agencies participating in real time, it was a great success.  A few of the topics covered were:

  • Using discussion features in the LMS for self-paced courses
  • Using the Event Manager for staff to register for face to face and virtual classroom learning events
  • Branding/re-branding/editing an LMS portal
  • SCORM Dispatch

If you missed the first Q&A session, you can click here to view the recording or, as always, you can find links to past events by going to the Events section of http://ngolearning.org.  

We are confident that the enriched community will be a valuable resource to all of LINGOs’ 75+ international member organizations. By actively participating: seeking information from and contributing knowledge to the community, you’ll help LINGOs move its technology and tech support forward.  With the new year we also documented and put into effect our Member Service Level Agreement for Technical Support.  This document outlines the level of support for the LMS portal included in your LINGOs Membership, as well as the services that will incur additional fees.  You’ll find it on the LMS Administrators Community site.

We hope these changes make getting support for your LMS portal as worry-free as possible, and are looking forward to working with you throughout 2012.

The next LMS Administrator Q&A  is scheduled for April 24, 2012 at 11:00 AM Eastern Time. Member Agency LMS Administrators, please click on the button below to register.

Register for LINGOs LMS Administrator Community Q & A - April 24, 2012 at 11:00 a.m. eastern time on Eventbrite

Considering an LMS for your international NGO? Some food for thought and useful tips from LINGOs Member Agencies

Posted by Marian Abernathy, LINGOs Director of Member Services & Communications

Most of the 70+ international development, humanitarian relief, social justice, and conservation NGOs that are members of LINGOs are using a Learning Management System (LMS) to distribute courses to their global staff and track their progress, all in a secure environment!

LINGOs INGO memberships include the deployment of a secure LMS, which is available, and accessible by any staff member with a web connection and an Internet browser.  One of the main advantages an LMS offers over a traditional website is its reporting capability: agencies can record their learners’ participation in courses and events and share these reports in several useful formats.

The LMS provides capability for Instructor-led synchronous and asynchronous learning as well as providing scheduling and tracking of online and live events!

As you are considering putting an LMS in place for your organization, there are a number of issues to consider. Many of these have been asked in the LINGOs Discussion Group on LinkedIn, are posted on the LINGOs Member Site (http://ngolearning.org) or have been touched upon in earlier posts here. This blog post curates many of those responses.

How much effort should we expect to set up the Portal?

There are several aspects of setting up the LMS. The technical set-up is actually the easiest, and LINGOs will establish the portal, train several of your staff on how to get it to look the way you want, and show you how to manage it (plan for 1-2.5 hours for this on-line training).

Then comes the larger start-up process of planning, branding, selecting courses and preparing a communications plan. Few agencies have personnel dedicated 100% to this effort, so it can stretch out over weeks to several months.  However, with a tight time frame and a dedicated and experienced new staff person, The Grameen Foundation, which  joined LINGOs in early October 2011 as a Level 2 Member*, was able to set up, brand and launch their portal in less than two weeks. (Discussion of this in the LINGOs group on LinkedIn).

*Level 2 Membership benefits include a brandable LMS portal and the ability to select courses for it from among the LINGOs Catalog and ability to post custom-developed courses, or purchased seats to SCORM Conformant commercially supplied courseware.

FHI 360 documented its process of planning, piloting and launching its portal in a great post on the LINGOs Blog in January 2011 (click here for the post) and in the June 2011 Virtual Coffee Break (click here for recording)

What are the Steps to Getting Started? See the summer 2011 Series of Posts by Ruth Kustoff on the LINGOs Blog:


Getting started: Identify Top Learner Needs and Develop a Plan


Selecting Courses to Meet Learner Needs


If you build it, will they come? Develop Communications Plan 

Please also see info below, about upcoming December 8 Virtual Coffee Break on Building Engagement and Marketing Learning Resources to Global Employees 

How much time should we plan for ongoing management of portal? The answer to this varies tremendously, depending on size of organization, set-up of the portal, and whether there had recently been an activity that increased demand for courses. In a LinkedIn Group discussion on this, members reported the time ranged from  20 minutes to an hour a day on a heavy day for Habitat for Humanity, with 2600 registered users. Other agencies spend 2-20 minutes per day responding to registration requests and inquiries from present users. With the order manager functionality in place (Level 2 Portals), processing requests for existing student accounts should take 1-2 minutes.

Where can we find additional resources?  You can find manuals, tips, tricks, recorded webinars and a wealth of resources on planning, branding, Developing, Launching courses in the IntraLearn environment on the LINGOs LMS Administrator Community Site.

Participate in two upcoming live (virtual) events: 

Join the Dec 8, 2011 LINGOs Member Virtual Coffee Break in which “Barista” Catriona Moriarty of Conservation International in an informal virtual coffee around engagement and marketing of self-paced learning resources. Conservation International (CI) launched its eCampus just about a year ago. Learn a bit about CI’s experience, share your experiences and ideas. What ideas and approaches have you used to build interest, excitement and utilization of learning resources globally in your organization? What’s worked well? What would you like to try?

LINGOs’ LMS Administrator Joey Watkins will facilitate the first LMS Administrators Q&A Session on Tuesday January 10, 2012 from 11am- noon Eastern time (same as New York). LINGOs member agency LMS Administrators are encouraged to register to attend this session. To register, visit http://lingoslmsjan2012.eventbrite.com.

FHI’s Pilot Launch of eLearning through a LINGOs membership: process, results, and lessons learned

Guest Blog post by Peter Balvanz
Program Officer, Knowledge Management, FHI, Durham, NC, USA

 In August of last year FHI joined the LINGOs community.  From October 11 to December 11 we conducted a pilot eLearning initiative with four FHI country offices to help inform us in our global roll-out, which we are currently planning.  Pilot objectives included:

  1. Understand value of courses for global employees
  2. Test the course approval process
  3. Manage workflow before global roll-out.


Relying heavily on LINGOs staff and website, other member organizations, and a strategic group at FHI, our pilot was deemed a success.  At the conclusion of the two month pilot:

  • 212 staff were batch-load registered to our portal
  • 25% of these staff registered for at least 1 course (52/212)
  • Individual staff requested 4 courses on average at first visit
  • Among courses started (70), 40% were completed (28) during the pilot period (not all country offices started the pilot on Oct 11).
  • Courses generally took between 1-2 hours cumulative time.



Aiming to quickly offer courses to country office staff in our pilot, we were able to register staff, and communicate select course offerings through a branded portal within two months.  Several strategies facilitated this accomplishment, including:

1) LINGOs support staff and website – the website generally had answers to questions we had, but if it didn’t, the staff did

2) LinkedIn member and organization support – other experienced organizations collaborated to answer our posted questions, offering advice from personal experience and guidance documents used with their own staff

3) Forming and utilizing a strategic working group representing diverse departments at FHI.

In the case of the first two, FHI was the beneficiary of strong institutional knowledge, best practices, and lessons learned.  LINGOs staff were consistently timely in providing solid support and successfully facilitated beneficial relationships among member organizations.  The advice and guidance documents shared with FHI by member organizations provided an easy-to-assemble structure that enabled a quick release to pilot countries. 

FHI's Pilot Learning Portal


 Internally, FHI assembled a strategic working group to develop policies and divide necessary labors.  Our group included an administrator from Knowledge Management; HR representatives; Global Portfolio Management (GPM – country office liaisons) to aid in decisions important to international FHI staff; and IT.   Our decision making body crossed responsibilities to ensure all relevant voices were heard and we could get the most from our LINGOs membership. 

The strategic group sought input from country offices to advertise eLearning, tailor course selections to country needs, and to select countries interested in a pilot.  First, a short survey was emailed to country directors asking them to select courses most relevant to their staff and inquire whether they would be interested in participating in the pilot.  Pilot countries selected were to be diverse in staff size, capacity, and bandwidth, to get a better sense of the wider benefits of courses and challenges.  Learning areas deemed most important across the country offices were used to populate our portal with about 50 courses. Before including in the portal, most of the courses were quickly reviewed by staff from departments represented in our strategic group. 

As our preparation progressed, we wrote numerous template documents, including: Welcome letter to liaisons; Welcome letter for staff to be sent by liaisons; single sheet orientation to LINGOs; administrative roles and responsibilities; and policies and procedures, including screen shots for users. 

Once our portal was branded and loaded with courses, the opportunity was disseminated to staff through a country office liaison selected by the country director.  Liaisons were welcomed through an email describing responsibilities, and followed by a more in-depth phone call.  To encourage greater communication with country staff, we sent three bi-monthly updates and reports to liaisons offering support.  We also arranged one collective Elluminate session for liaisons to share their experiences and to show how to view reports as the country’s Registrar. 

FHI Human Resources Officer in Sudan Rose Obede accesses an online course during the pilot initiative


Evaluation and Lessons Learned

Upon conclusion of the pilot, we developed surveys for both liaisons and pilot staff to answer our objectives questions.  Staff believed most courses to be relevant to their jobs, easy to navigate, and easy to understand, but noted that work demands and bandwidth to be barriers to access in some countries.  Staff appreciated the opportunity for development, but desired more public health specific courses.  Liaisons believed eLearning to be a good opportunity for staff development and spent an average of 1-2 week assisting staff. 

Numerous lessons were learned to help guide the eventual global roll-out.  Though staff were informed of a user name and password given to them, many would sign-in as new users, thus creating extra work for administrators to avoid double identities.  Countries with low-bandwidth would get frustrated by courses freezing, a reality that cued us to the need to better advertise courses designed for low bandwidth areas.

Also worth noting for greater context, FHI did not deploy eCornell during the pilot.  Our primary focus was giving access to courses from the LINGOs course catalog.  Finally, we are in the initial stages of promoting Articulate.  We have installed copies of the software on shared spaces in our domestic offices, and have begun promoting the software.  Our next steps include revising our procedures manual, reviewing courses in our portal, and beginning to disseminate the opportunity to a wider audience.

Using voices from afar to lead virtual journal clubs

Guest Blog Post By Bill Powell,PhD, RN, FNP
Manager & Senior Advisor, Clinical Affairs at Ipas

Keeping up-to-date with ever-evolving scientific literature is a challenge for staff in many health-related agencies. For global health agencies, ensuring that staff members are interpreting the literature and applying it to their work is further complicated by distance, time zones, variable backgrounds, perspectives and context. One way we have addressed these challenges at Ipas is by offering virtual journal clubs.

Dr. Sangeeta Batra leading an international journal club from India

Several years ago, Ipas  initiated a Journal Club as a face to face meeting of interested staff, to review recent literature in our field. The topics vary from a focus on a specific clinical question to more general topics, such as quality improvement. Our staff from around the world was encouraged to participate by calling in Journal club creates an opportunity to share recent lessons from the literature, discuss the impact new evidence will have on our program strategies, and keep staff up-to-date with emerging trends in the reproductive-health field. Over time, Journal Club has evolved to a virtual event, held about six times a year, over the Elluminate Live! Platform provided through LINGOs membership.

Dr. Talemoh Dah engages with global colleagues from Nigeria over the Elluminate Live! platform


While Ipas has staff in 14 countries, North Carolina-based staff have largely facilitated Journal club during its first years. However, over the past year or so, colleagues from our offices in the developing world have facilitated three of the journal clubs. We believe this is one way to decentralize knowledge sharing, build collegial relationships and increase interest in the journal clubs, while drawing on and highlighting the expertise of our staff around the world. So far, two sessions have been led by colleagues from Nigeria, and one session by a colleague in India.
Each of these sessions has been well received and well attended. Although we have not officially evaluated these sessions, informal feedback affirms that people appreciate hearing from country-based facilitators and enjoy the chance to interact internationally over Elluminate. Likewise, the three facilitators have reported satisfaction and pride in leading the sessions and are interested in doing it again.

Dr. Sikiratu Kailani facilitated a journal club from Nigeria

• In one of the Nigeria-led sessions, the facilitator was unable to maintain an internet/Elluminate connection; the session moderator (in North Carolina) had to improvise and lead the discussion.

 Always have a second person at a different site prepped and ready to lead the session in case there are connectivity issues.

• Staff members are busy and proper preparation for a journal club takes time.

 Work with the country team’s management to ensure dedicated time for the facilitator to prepare and lead the session.

• Country-based staff members are not actively seeking to lead these sessions. This may be due to the time and workload issues, or lack of confidence with either the article’s content or the Elluminate technology.

 Be intentional in matching content with potential facilitators and their context, or ask them to suggest articles.
 Work with the country-based facilitator in prepping/editing slides for the session.
 Have at least one person on the live session with moderator privileges to manage Elluminate so that the facilitator can focus on content.
 Organize Elluminate sessions whenever visiting country offices for trouble shooting, modeling and practice.

• Because our global staff work in many different time zones, it is difficult to find a common time when every country office can participate.

 Offer two sessions of the same journal club in order to accommodate various time zones. For example, we usually offer one session for the participants from the US, Latin America, and Africa, and then offer a second session which includes the US support staff, the presenter, and participants from Asia.